How can we help?
For clients with a site we built or look after. Pick what you need below.
Request a change
New text, hours, prices or photos, a fix, or a new page. Send the details and we'll confirm the timing.
Request a changeSite down or urgent?
If your site is down, or your form, booking or checkout stopped working, call or text us right away.
Call or text 808-728-7297Billing and your care plan
Update your card, download invoices or cancel your care plan. Sign in with the email you used to sign up.
Manage your billingTalk it through
Planning something bigger, like a new section, a redesign or a second site? Book a quick call and we'll go over it together.
Book a 15-minute callAdd a care plan
Hand off updates, security and backups for a monthly fee. Plans start at $79 a month, cancel anytime.
See care plansSomething else
A question about your site, an invoice or a new project? Email us and we'll get back to you.
Email info@thedigitalohana.comWhen to expect a reply
- We reply within one business day, usually sooner.
- Care plan changes are done within 2 business days (1 business day on Store care).
- Hours: Monday to Friday, 9am to 5pm Pacific. Urgent issues are handled first.